Friday, 18 December 2015

WALK-IN DRIVE FOR IT OPS CENTER – LINUX / NETWORK / WINDOWS (Source: Monster)

WALK-IN DRIVE FOR IT OPS CENTER – LINUX / NETWORK / WINDOWS 


on 19th December 2015 (Saturday
9.30 AM to 3.00 PM IST 



Experience: 2 to 7 yrs 


Contact Person: Chandirasekar / Mithun 


Interested candidates mail their resume to careers@saksoft.co.in 


INTERVIEW LOCATION 
SAKSOFT LIMITED 
SP INFOCITY (BLOCK – A), II FLOOR, 
# 40 DR. MGR SALAI, KANDANCHAVADI, 
PERUNGUDI, CHENNAI - 600 096 
LANDMARK: CLOSE TO RMZ MILLENIA BUSINESS PARK 
SPOC: CHANDIRASEKAR 


JOB TITLE 


Requirement 1 - IT Ops Center - Linux 

Requirement 2 - IT Ops Center - Network 

Requirement 3 - IT Ops Center - Windows 



Key Skills 

• Good communication skills. 
• Experience working in 24/7 Operations Centre. 
• Good understanding of ITIL Process. 
• Experience using monitoring & ticketing tools. 
• Technical skill in Linux/Network/Windows. 


JOB DESCRIPTION 


Job Role 
• Perform 24/7 monitoring and support of one of the following - Linux/Network/Windows. 
• Take ownership to ensure that all problems are resolved in a timely and efficient manner 
• Escalate incidents to next level team as per the stipulated process. 
• Monitor the ticketing tool and resolve any incidents & service requests within stipulated 
SLA. 
• Create and maintain process and procedure documentation, knowledge articles and 
other support documentation. 


Technical Skills 
• Strong experience in NOC/ Operations Center environment 
• Experience with tools like Unicenter Service Desk or similar ticketing tools 
• Experience with monitoring tools like Nagios, ZenOSS, SCOM, Splunk etc. 
• Experience with escalating issues to vendors and coordinating with them on resolving 
issues, ordering hardware replacements, coordinating changes etc. 
• Excellent verbal and written communication skills. 
• Excellent analytical and problem-solving skills 
• Experience in Incident, Problem and Change Management 
• ITIL Foundation Certification Preferred. 
• Industry certifications is nice to have. 

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